Terms of Service

Using this site

This website provides general information about TruSeal Windows, operated by Truseal Windows & Exteriors LLC d/b/a TruSeal Windows, its services, and how to contact the business.

Eligibility

You must be at least 18 years old to use this website or to opt in to our text messaging program. By submitting the contact form, you confirm that you are 18 or older.

Services and information

Service descriptions, hours, and availability can change. We make a good-faith effort to keep information accurate, but please confirm details with the business before relying on them.

SMS program name and description

Program name: TruSeal Windows.

Program description: Truseal Windows & Exteriors LLC, operating as TruSeal Windows, sends customer care and service-related text messages for appointment reminders, scheduling confirmations, and updates about requested window or exterior projects, and support related to requested window replacement, exterior trim and siding replacement, and associated interior finish work. Message types may include appointment reminders, scheduling confirmations, window or exterior project updates, and seasonal offers or new product updates only when you separately consent to marketing messages.

SMS consent and message frequency

By providing your phone number and checking an SMS consent checkbox on our website, you provide your express written consent to receive recurring text messages from TruSeal Windows at the phone number you provided. Consent to receive text messages is not a condition of purchase.

• Message frequency varies based on your inquiry, appointment activity, project status, and communication needs.
• Message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• We use text messaging for customer care and service-related communications, and for marketing only when separate marketing consent is provided.

Opt-out instructions

Reply STOP to cancel. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages from TruSeal Windows, unless you later rejoin the messaging program.

Rejoining instructions

To rejoin after opting out, submit a new form on our website and check the applicable SMS consent checkbox again, or contact TruSeal Windows directly and ask to resume text messages.

Help instructions and customer support

Reply HELP for help. You may also contact TruSeal Windows for assistance by phone at (425) 699-9195 or by email at dmitry@emeraldcitybuild.com.

Mobile information and privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services. For privacy-related questions, please review our Privacy Policy.

Governing law

These Terms are governed by the laws of the State of Washington.

Contact

Questions about these terms can be sent to dmitry@emeraldcitybuild.com or raised by phone at (425) 699-9195.